Routing
Forward calls to any mobile or landline, spread them across a team, and change the plan by time of day.
Point a number straight at a mobile, a landline, or voicemail-by-email, and change the destination any time from your dashboard — changes take effect immediately, with no downtime.
Hunt groups ring a set of team members in sequence or all at once, so incoming calls always reach someone rather than a single desk.
Time-of-day routing schedules let a number behave differently depending on when it rings — office hours to your sales team, evenings and weekends to voicemail or an out-of-hours line — set once and it runs itself.
Find this in your dashboard as: Call Routing, Hunt Groups, and Routing Schedules, in your dashboard.
Virtual numbers
Geographic, non-geographic, and premium rate numbers, claimed instantly from a live marketplace.
IVR menus
"Press 1 for sales, press 2 for support" — build a menu that routes callers before a human ever picks up.
SMS hub
Send and receive text messages on SMS-enabled numbers, all from one inbox.
Live wallboard
See calls ringing, connected, and queuing across your numbers, in real time.
Compliance & billing
Identity verification, Ofcom evidence, and a prepaid wallet with clean VAT invoices — built in, not bolted on.
