Auto-attendant
"Press 1 for sales, press 2 for support" — build a menu that routes callers before a human ever picks up.
An IVR (interactive voice response) menu greets callers and lets them choose where their call goes, using their keypad — sales, support, billing, or wherever you route it.
Menus are built directly in your dashboard: record or type your greeting, add as many options as you need, and point each one at a number, a hunt group, or another menu.
It's the same experience callers expect from any established business line, without needing a separate phone system.
Find this in your dashboard as: IVR Menu Manager, in your dashboard.
Virtual numbers
Geographic, non-geographic, and premium rate numbers, claimed instantly from a live marketplace.
Call routing & hunt groups
Forward calls to any mobile or landline, spread them across a team, and change the plan by time of day.
SMS hub
Send and receive text messages on SMS-enabled numbers, all from one inbox.
Live wallboard
See calls ringing, connected, and queuing across your numbers, in real time.
Compliance & billing
Identity verification, Ofcom evidence, and a prepaid wallet with clean VAT invoices — built in, not bolted on.
